Shipping & Returns
Shipping Policy
We ship on Monday and Tuesday of the week to help mediate the
chance that your plant will be stuck over the weekend in a warehouse.
Fed-Ex is our preferred shipping method. Standard shipping rates apply based on weight. We will supply you with a tracking number once the product has shipped and have additional items for sale to ensure its safe arrival, such as heat packs, cold packs, and insulation, in our shop if you feel the weather at the time of shipment would warrant either one. Feel free to reach out to us with any questions you might
have.
Return & Exchange Policy
We will take any returns that have been damaged dur to a shipping error or an error on our part. Please know that we will need proof of purchase as well as a picture of the plant within 12 hours of purchase. We can not guarantee an exact replica of the plant for replacement item as these a rare and sometimes variegated thus every item is very unique. if you wish to have a replacement instead of a refund, we will make every attempt to send one of equal style and value.